The intelligence behind every Desha.ai interaction.
A real-time, multilingual AI platform — nine specialised agents that listen, reason over patient context, and act across voice, chat, WhatsApp and video.
What the platform does
One platform. Six capabilities.
Real-time multilingual voice
Natural two-way conversation in 72 languages — barge-in, sub-second responses.
Ambient clinical documentation
Conversations become structured notes, insights and prescriptions — automatically.
Patient-aware intelligence
Hybrid RAG fetches fresh patient context on every single interaction.
Omnichannel escalation
App push, WhatsApp, AI voice, video and family / clinician alerts — until it’s resolved.
Workflow orchestration
Temporal-driven reminders, follow-ups and schedules that run reliably at scale.
Built for scale & trust
Azure-native, geo-partitioned, consent-governed and encrypted end to end.
Under the hood
Nine agents, one conversation.
Each agent is a self-contained service — composable, independently scalable.
Real-time STT/TTS with barge-in & sentence streaming
LangGraph + GPT-4o reasoning over patient context
Azure AI Search hybrid retrieval — fresh context each turn
Temporal workflows for scheduled reminder calls
FCM push + WhatsApp Cloud API fan-out
Twilio · Telnyx · Plivo webhook router
Person-to-person bridging for family escalation
Weekly Health Responsibility Score engine
LiveKit AI video consultation with live context
Built on a best-in-class stack
Want to build on the platform?
Partner with us, or see the live system flow behind a single Desha.ai call.